Iron Discipline LLC
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FREQUENTLY ASKED QUESTIONS

 

Do you have a physical showroom?

Yes. Iron Discipline has a showroom and pickup location at 11059 Stallion Drive, Needville, Texas 77461. All visits are by confirmed appointment only. Please do not arrive without an appointment.


How do I request a showroom appointment?

Use the Request an Appointment or Contact Us option on our website, or email sales@irondiscipline.us. Please wait for confirmation before traveling to the showroom.


Is showroom pickup free?

Yes. Showroom pickup is free and available by confirmed appointment. We will contact you when your order is ready and arrange a pickup time.


Do you offer local delivery?

Yes. Local delivery is available for a flat $100 fee to eligible ZIP codes in the Greater Houston area. The option will appear during standard checkout when the delivery address is eligible.


Does delivery include assembly or installation?

No. Unless Iron Discipline specifically agrees otherwise in writing, local delivery does not include assembly, installation, upstairs delivery, interior placement or removal of existing equipment.


How should I select showroom pickup during checkout?

Use the standard checkout process and select Free Showroom Pickup. Google Pay should be used only for eligible local-delivery orders because its express checkout does not provide the showroom-pickup option.


Can I return or exchange equipment?

No. All sales are final, except where applicable law requires otherwise. Please review product measurements, specifications and quantities before ordering.


What if my order arrives damaged or defective?

Notify Iron Discipline within seven calendar days of delivery or pickup. Email sales@irondiscipline.us with your order number, a description of the issue and clear photographs or video. Approved claims involving products delivered damaged or defective will receive an appropriate replacement or replacement component.


Do your products include a warranty?

Yes. Iron Discipline provides a one-year limited warranty covering defects in materials or workmanship during normal, intended use. Please review our Product Warranty page for complete terms and exclusions.


When will my order be ready?

Preparation time depends on the products and quantities ordered. Iron Discipline will contact you when your order is ready to arrange pickup or delivery. Do not arrive for pickup until you receive confirmation.


Can I place a large or commercial order?

Yes. Contact sales@irondiscipline.us for assistance with larger gym, training facility or commercial-equipment orders.


How can I contact Iron Discipline?

Email sales@irondiscipline.us or use the Contact Us option on our website. Please include your order number when contacting us about an existing purchase.

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