RETURNs & REFUNDS

Please review this policy before placing an order.

All Iron Discipline purchases are final. We do not accept returns or exchanges for reasons including, but not limited to, change of mind, incorrect product selection, inability to accommodate the equipment, transportation issues or failure to measure the intended installation area.

Customers are responsible for reviewing product dimensions, specifications, quantities and delivery requirements before completing a purchase.

This policy does not limit any rights or remedies that cannot legally be excluded under applicable law.

If a product is delivered with damage or a manufacturing defect, notify Iron Discipline within seven calendar days of delivery or pickup.

Send the following information to sales@irondiscipline.us:

• Customer name
• Order number
• Product name
• Description of the damage or defect
• Clear photographs or video showing the issue
• Photograph of the packaging, if applicable

Do not discard the product, packaging or related components until Iron Discipline has reviewed the claim and provided instructions.

After reviewing a timely claim, Iron Discipline will determine whether the product qualifies for replacement. Approved claims involving products delivered damaged or defective will be replaced at no additional product cost.

Replacement availability and timing may depend on current inventory. Iron Discipline may provide replacement components when that appropriately resolves the reported problem.

Damage caused after delivery or pickup is not considered a delivery defect.

Replacement coverage does not apply to damage resulting from:

• Improper assembly or installation
• Misuse, abuse or neglect
• Unauthorized modification or repair
• Normal wear and tear
• Improper storage
• Accidents or impacts occurring after delivery or pickup
• Failure to follow product instructions
• Transportation arranged or performed by the customer after pickup

Contact Iron Discipline immediately if you need to request an order cancellation. An order is not considered canceled unless Iron Discipline confirms the cancellation in writing.

Orders that have already been prepared, processed, picked up or dispatched for delivery may not be canceled.

Email sales@irondiscipline.us and include your order number in the subject line.